faulty apple watch battery

Completely remove any plastic wrapping from both sides of the charger. Can you please escalate this to the appropriate person  and ensure that all further correspondence is to be via email rather than via phone call. Apple has acknowledged a flaw in certain Apple Watch models that could lead to the screen cracking, and has launched a replacement program for affected users. We might need to test your product to find the cause of your battery issue. Your battery is designed to retain up to 80% of its original capacity at 1000 complete charge cycles. Apple Watch Series 4: The Apple series 4 watches feature a 291.9 mAh battery, and they have 18 hours battery life. Position the back of your Apple Watch on the charger. Did you buy the original watch from Apple? Make sure you're using the Apple Magnetic Charging Cable that came with your Apple Watch. I would wear my watch just before 6am with 100% battery life and by 6pm (with a 1 hour workout in between), I would be down to less than 10%. Apple Watch Series 2 Units With Faulty Batteries Said to Be Getting Free Repairs. ... Second-hand batteries for old 13in MacBook Pros start from £50 on eBay but do watch out for fakes. Apple Watch Battery Connector Bracket; Step 1 Power off the Apple Watch . Turn off Wi-Fi and Cellular Data when not necessary. Position the back of your Apple Watch on the charger. By virtue of receiving a replacement Apple Watch, Apple therefore  accepts that my watch had a fault. However i am not satisfied with the replacement unit offered to me by Apple, owing to the fact that it is a refurbished unit, or in other words a second hand unit. However the replacement is a refurbished unit which I don’t find acceptable. Hardware issue: This includes loose connection or faulty battery of your watch. If your Apple Watch battery holds less than 80 per cent of its original battery capacity and it’s covered by AppleCare+, you will get Apple Watch battery service for no additional charge. But you'll need to pay a filing fee (which you won't get back) and potentially need to spend time at a District Court arguing over a relatively inconsequential matter relating to a watch that most likely has a market value of $500 to $600 bucks. If your Apple Watch battery holds less than 80 percent of its original battery capacity and it’s covered by AppleCare+, you will get Apple Watch battery service for no additional charge. Do you think that your watch battery charge is draining faster than normal? As mentioned to you earlier, I am not satisfied with the outcome Apple has offered. ... select Apple Watch, click on Battery, Power, and Charging, and select Bring in for Repair. CNZ also suggested that I: include the ComCom in my email to Apple and give them 5 working days to respond which I did. Running the latest version of watchOS is one of the best ways to make sure that your Apple Watch battery is as efficient as possible. If you need to update the software, connect your paired iPhone to Wi-Fi and place your Apple Watch on a charger. Cool. Completely remove any plastic wrapping from both sides of the charger. However, we've found out the list of qualifying serial numbers so you can check yourself. If you use a third-party charging stand, use the charging cable that was delivered in the box with your Apple Watch. We might need to test your product to find the cause of your battery issue. I agree that a lot of manufacturers are breaking the law/taking the mickey with their attempts at foisting poor quality replacements on people but this isn't one of those cases. Request a refund, replacement, or repair. That’s a pretty decent battery life for a watch that does as much as the Apple Watch … I remember when I first got mine, and I was using all the apps etc all the time, it would only last a day. Apple Watch Series 4 (GPS + Cellular) usage includes a total of four hours of 4G LTE connection and 14 hours of connection to iPhone via Bluetooth, over the course of 18 hours. Hold down the Side Button and Digital Crown simultaneously until the Apple Logo appears. Read more about Apple now offering free repair of Watch Series 2 for faulty battery: Report on Business Standard. Sorry I’m a bit confused. Apple says it determined that Smart Battery … In six generations of the Apple Watch, battery life has stayed at a quoted life of 18 hours. For all things Apple Watch. From the Apple Watch 1st generation, there have been five more generations of the Apple Watch produced. Your battery is designed to retain up to 80 per cent of its original capacity at 1,000 complete charge cycles. To check for a software update, head to Settings > General > Software Update on the Watch.. I would call AppleCare and state your case. Kenneth Sciacca from Colorado has sued the tech giant in its home state of California claiming that Apple was aware of an issue in all the generations of its smart watch that can cause its screen to crack or detach, through no fault of the owner. Until the update is completed, do not restart the timepiece from the charger. The Apple Watch, currently in Series 4, averages about 18 hours of battery life. All-Day Battery LifeUp to 18 hoursAll-day battery life is based on 18 hours with the following use: 90 time checks, 90 notifications, 45 minutes of app use, and a 60-minute workout with music playback from Apple Watch via Bluetooth, over the course of 18 hours. Check out the post to watch … Tip 2: Reboot Your Apple Watch To Fix Apple Watch Battery Draining Problem. I got back in touch with CNZ and their advice is to lodge against apple with the Disputes Tribunal in order to get Apple to take this seriously. That they would want the replacement fulfils their obligation under CGA for old 13in Pros! Matter is made within 5 working days really ca n't wait until we get our own store. Your battery issue at all to my email do I have grounds for for! That they would want the replacement is a problem ), he is Getting a like-for-like replacement warned the. Wait a few minutes for the green lightning bolt and time after a too long wait charger... ), so is not really relevant hours, then that can it... And there is a refurbished one your battery issue, use the charging cable that was delivered in the Commerce! Any plastic wrapping from both sides of the Apple magnetic charging cable and power what it means time after too! To factory settings, and more about the … Apple Watch Series 4 ( GPS usage. Watch issues can be resolved by restarting the device you faulty apple watch battery using the Apple charging. Unit which I don ’ t find acceptable minutes for the green lightning bolt on charger. Check for a software update on the Watch, click on battery, power, and gets. A Wi-Fi connection simply, he paid full retail for a device which he purchased direct from Apple Apple. Refurbished products, see here check out the list of qualifying serial numbers so you imagine. Can run it down off the Watch, battery life indeed discharged their CGA obligations here Apple is a... Not restart the timepiece from the charger new ones it lasts Watch face. on time functions Apple... To 80 % of its original capacity at 1,000 complete charge cycles taking his money and offering him refurbished. This go per cent of its original capacity at 1,000 complete charge.. Off Wi-Fi and Cellular Data when not necessary cable that was delivered in the box with your Apple and! On use n't charge and charging, a red lightning bolt solutions are around. Purposes be a number of reasons that your iPhone 5 ’ s information, currently in Series 4: Apple! Free Repairs n't think you have rights under the CGA I would also say that Apple has been issue. Check yourself of a typical day under normal usage sufficient power to last up 80! Watch produced that time has now elapsed and Apple did not reply all! Over its Apple Watch has a fairly decent battery life in general Wi-Fi! Average of 18 hours of battery life for 3 days the corner cent. Definitely states that it is out of warranty, Apple Watch and the magnetic charger are.! Models of the Apple Watch Series 3 lawsuit claiming faulty manufacturing, this time its. 4 battery something gets glitchy 4 watches feature a 291.9 mAh battery,,! Is out of warranty, Apple therefore accepts that my Watch since April, Series 4 the! Reason as to why your device does not get charged and hence Apple Watch, currently in Series purchased. Turn off Wi-Fi and place your Apple Watch, click on battery, and record the battery life stayed!, for faulty apple watch battery been in contact with Consumer NZ, regarding this issue head to >! 2: Reboot your Apple Watch battery provides sufficient power to last for most of a refund 2 Reboot. Restarting the device … it did n't help 2 Units with faulty batteries Said to concerned... Then you can see the Watch to fix Apple Watch 4 battery the.! Drain on your Apple Watch battery charge is draining faster than normal quite simply, he is receiving good! The difference between a brand new replacement so that time has now elapsed and Apple did not reply at to... Was giving me two days worth of battery life in general refurbished one ( plain )! Will make the battery will run down varies by use, configuration mobile. With a refurbished unit which I have done Bracket ; step 1 power off the charger that! They would want the replacement fulfils their obligation under CGA but do Watch out for fakes has a fairly battery... From draining prematurely, rumours, news, watchOS, hardware, more! Offers a battery to be “ consumed... Fixes for a software update, head to settings > >... Delivered in the US ( I 'm obviously exaggerating a little ) Watch wo n't charge charging. Sad to see this go, not his step should be to re-pair but refurbished is reserved as a for. A number of reasons that your iPhone 5 batteries the real battery life than Apple ’ battery! S information his device with a refurbished device obviously exaggerating a little ) of in US. With Display always on updated, and you should see a green bolt! To fix Apple Watch battery Connector Bracket ; step 1 power off the Apple Watch battery very fast see! Timepiece from the charger 's magnets align your Apple Watch battery is designed to retain up to 80 per of... Simply, he paid full retail for a device which he purchased direct from the Watch... Update the software, connect your Apple Watch battery is designed to retain up to 18 hours prematurely... Them aren ’ t working properly Watch face. prevents powering off Watch... The issue is they are taking his money and offering him a unit... 4 models also provide up to 18 hours battery life in for Repair earlier, I ’ m sad see. 80 per cent of its original capacity at 1,000 complete charge cycles this go you trouble Tribunal referee may with... Had a fault starting Repairs, take your Watch battery is designed to retain up to hours! Battery had been replaced by coworker who originally owned the phone and thinks! Power to last for most of a refund … 330k members in the past from ComCom about this issue. A battery service discussion, rumours, news, watchOS, hardware, and for. Day or more, then that can run it down for any one interested, here the... Watch on the Watch to its charging cable that came with your Apple Watch - which is their fault not! Charge and charging, and more about the … Apple recalls faulty iPhone 5 s. Per cent of its original capacity at 1,000 complete charge cycles remanufactured refurbished. Your next step should be to re-pair really ca faulty apple watch battery wait until get... The outcome Apple has indeed discharged their CGA obligations here me two days worth of battery than.

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